FightLite AI
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Support from profile audit to customer feedback

See how each tool helps your team keep information useful, invite honest reviews and respond with care. Availability depends on the setup for each location.

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Audit

Google Business Profile audit

Review listing completeness and key business details, including categories, hours, photos, services and contact information. Results reflect data captured for the audit.

Inputs

Profile details and available public data

Output

Findings and next actions

Timing

By arrangement

Access

Public profile link to begin

✨

Analysis

AI audit summary

Combine profile observations, sampled reviews and nearby competitor context into a readable summary of strengths, gaps and suggested priorities.

Inputs

Profile, review samples, nearby profiles

Output

Summary and recommendations

Scope

Point-in-time audit

Availability

After audit data is ready

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Review support

Review replies

AI drafts a concise, relevant reply using the branch’s tone and the review’s language when clear. Positive and critical reviews follow different approval paths. Live posting depends on Google access and setup.

Output

Suggested reply drafts

Languages

Confirm for your workflow

Publishing

Depends on account setup

Safety

Review and approval rules apply

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Content

Google posts from Facebook Page updates

The planned Page source workflow adapts an eligible public Facebook update into a Google-ready post so messages stay consistent. The first rollout uses reviewable drafts; automatic publishing is planned for a later phase.

Output

Adapted Google post draft

Review

First rollout: draft review

Publishing

Later phase: automatic when enabled

Topics

Business-specific

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Reporting

Monthly performance report

Review available rating, review and response metrics in a monthly report. After setup, a Zalo group notification tells the configured client group when the report is ready.

Includes

Available profile metrics

Cadence

Monthly, subject to service setup

Notification

Configured Zalo group

Delivery

Report link notification

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Client notifications

Zalo critical-review alerts

A configured location group can receive an alert about a newly detected critical review. The manager can investigate and review a suggested reply before posting when the workflow is enabled.

Trigger

New critical review

Destination

Configured location group

Setup

Zalo group connection required

Availability

Integration dependent

⭐

Review access

Location-specific review QR

Generate a digital QR design using the location review link. Customers choose whether to leave an honest review; no review volume or rating outcome is promised.

Output

Downloadable QR design

Destination

Location review link

Use

Invite voluntary feedback

Physical items

Confirm separately

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Local context

Nearby competitor comparison

Compare nearby listings and available review signals from the audit snapshot. This is not ongoing rank tracking or a ranking guarantee.

Inputs

Nearby public profile data

Metrics

Available profile and review signals

Cadence

Audit snapshot

Use

Inform next actions

Talk through your profile

We can review your goals, locations, required access and current service options.

Contact FightLite AI